These terms of use are binding on all users of the DerdiniPaylaş platform ("Platform"). By registering on or using the platform, you are deemed to have accepted these terms. Please read these terms carefully.
1. Platform Usage Rules
- You must be at least 18 years old to use the platform.
- You must provide accurate and up-to-date information when creating an account.
- You are responsible for the security of your account. Do not share your password with others.
- You may only use the platform for lawful purposes.
- Accessing the platform using automated bots, scrapers, or similar tools is prohibited.
- Creating multiple accounts is prohibited.
2. Complaint Guidelines
When writing a complaint on the DerdiniPaylaş platform, you must comply with the following rules:
- Truthfulness: Your complaint must be based on a genuine experience. False, misleading, or fabricated complaints are prohibited.
- No insults or profanity: Insults, profanity, demeaning language, or threatening expressions may not be used in complaint content.
- No defamation: Making false claims or defaming a company or individual is strictly prohibited.
- Personal information sharing:Do not share third parties' personal information (phone number, national ID number, address, etc.) in complaint content.
- Relevant content: The complaint must be related to the specified company. Off-topic content may be removed.
- No duplicate complaints: Creating multiple complaints on the same subject is prohibited.
3. Company Rights
Companies listed on our platform have the following rights:
- Right to respond: Companies have the right to provide official responses to complaints directed at them.
- Right to appeal: Companies may appeal for the removal of complaints that are false or violate the rules.
- Profile management: Verified companies can update their company information (contact details, logo, description).
- Statistics access: Companies can access statistics and analyses related to their complaints.
4. Disclaimer
The DerdiniPaylaş platform serves as an intermediary between consumers and companies. As a platform:
- We are not responsible for the content of complaints. Content is entirely attributable to its authors.
- We are not a party to disputes between companies and consumers.
- We do not guarantee that complaints will be resolved.
- We do not guarantee the accuracy of information provided through the platform.
- We are not responsible for the content of links to third-party websites.
5. Content Moderation
All content published on our platform goes through a moderation process. Our moderation team:
- Reserves the right not to publish or to remove complaints that violate the rules.
- May reject complaints containing insults, defamation, or misleading content.
- May detect and block spam or malicious content.
- May request edits to complaint content when deemed necessary.
To appeal a moderation decision, please contact us at info@derdinipaylas.com.
6. Account Termination
Your account may be temporarily or permanently suspended or terminated in the following cases:
- Repeated violation of terms of use
- Publishing fake or misleading complaints
- Harassment or threats towards other users
- Use of multiple accounts
- Using the platform for malicious purposes
When your account is terminated, your published complaints may remain on the platform anonymously. Account termination is irreversible.
7. Intellectual Property
Content you publish on the platform belongs to you. However, by publishing content, you grant us a limited, royalty-free license to display, distribute, and allow search engines to index that content on the platform.
The DerdiniPaylaş brand, logo, and platform design belong to DerdiniPaylaş and may not be used without permission.
8. Changes to Terms
These terms of use may be updated from time to time. You will be notified through the platform or by email in the event of significant changes. Your continued use of the platform after changes are published constitutes acceptance of the updated terms.
9. Contact
For questions about the terms of use: