Using DerdiniPaylaş is very simple. Submit your complaint in four steps and get it resolved.
Sign up quickly with your email address. Creating an account is completely free and takes only a few minutes.
Select the relevant company and describe the issue you experienced in detail. You can also attach images or documents.
After your complaint is published, the relevant company is notified. The company can respond directly on your complaint page.
Your issue is resolved through communication with the company. Resolved complaints are marked as 'Resolved'.
Yes, writing a complaint on DerdiniPaylaş is completely free. No fee is charged for creating an account or publishing a complaint.
Companies can respond directly to complaints by creating a company account or logging in with their existing account on DerdiniPaylaş. Company representatives can leave official responses on the complaint page.
Published complaints cannot be deleted, but can be made private. Private complaints are not visible to other users. You can do this from your complaint settings.
Our moderation team reviews every complaint. Unsubstantiated, defamatory, or spam complaints are not published. Other users can also report inappropriate content.
Company owners or representatives can request a company account by using the 'This company is mine' option on the company page. Access to the company panel is granted after the verification process.
Complaints are published after going through the moderation process. This process is usually completed within a few hours. Approved complaints are automatically published.